List support tickets
GET
/workspaces/{organizationId}/support/ticketsPath parameters
organizationIdstringrequiredQuery parameters
limitintegermin 1 · max 100 · default: 20
cursorstringcustomerIdstringstatusstringAllowed:
tododonesnoozedprioritystringAllowed:
lowmediumhighurgentsourceChannelstringAllowed:
emailslackmsteamsdiscordchatcaptureapiintercomzendeskplainlinearexternalSourcestringAllowed:
intercomzendeskplainemailslackmsteamsdiscordchatapimanualassignedTostringqstringResponses
200Tickets list
ticketsobject[]requiredShow propertiesHide properties
Array of
objectidstringrequiredorganizationIdstringrequiredcustomerIdstringrequirednumberintegerrequiredexternalIdstring | nullrequiredexternalSourcestringrequiredtitlestringrequiredstatusstringrequiredAllowed:
tododonesnoozedprioritystringrequiredAllowed:
lowmediumhighurgentsourceChannelstringrequiredAllowed:
emailslackmsteamsdiscordchatcaptureapiintercomzendeskplainlinearissueIdstring | nullrequiredsnoozedUntilstring | nullrequiredlastCustomerMessageAtstring | nullrequiredlastAgentMessageAtstring | nullrequiredcreatedAtstringrequiredupdatedAtstringrequiredcustomerobjectrequiredShow propertiesHide properties
idstringrequiredemailstringrequiredfullNamestring | nullrequiredphonestring | nullrequiredcompaniesobject[]requiredShow propertiesHide properties
Array of
objectidstringrequirednamestringrequiredisPrimarybooleanrequiredidentitiesobject[]requiredShow propertiesHide properties
Array of
objectidstringrequiredtypestringrequiredAllowed:
emailphoneslackmsteamsdiscordwhatsappchatapisocialcustomvaluestringrequiredsubTypestring | nullrequiredisPrimarybooleanrequiredlabelsobject[]requiredShow propertiesHide properties
Array of
objectidstringrequiredlabelIdstringrequirednamestringrequiredcolorstring | nullrequiredassigneesobject[]requiredShow propertiesHide properties
Array of
objectidstringrequiredtypestringrequiredAllowed:
userteamassigneeIdstringrequirednamestring | nullrequiredisPrimarybooleanrequiredeventsobject[]requiredShow propertiesHide properties
Array of
objectidstringrequiredticketIdstringrequiredtypestringrequiredsubTypestring | nullrequiredactorTypestringrequiredactorIdstring | nullrequiredmetadatastring | nullrequiredexternalIdstring | nullrequiredcreatedAtstringrequiredmessageobjectShow propertiesHide properties
idstringrequiredeventIdstringrequireddirectionstringrequiredAllowed:
inboundoutboundtextContentstringrequiredmarkdownContentstring | nullrequiredchannelstringrequiredAllowed:
emailslackmsteamsdiscordchatcaptureapiintercomzendeskplainlinearcustomerIdstring | nullrequireduserIdstring | nullrequirednoteobjectShow propertiesHide properties
idstringrequiredeventIdstringrequiredbodystringrequirednextCursorstring | nullrequired