Create support import

POST/workspaces/{organizationId}/support/imports

Path parameters

organizationIdstringrequired

Request body

application/json

One of:

object

sourcestringrequired

Allowed:intercom

credentialsobjectrequired

Show properties

tokenstringrequired

min length 1

optionsobject

Show properties

teamIdstring

statestring

default: "all"

Allowed:openclosedsnoozedall

limitinteger

min 1 · max 1000

cursorstring

teamNamestring

object

sourcestringrequired

Allowed:jam

credentialsobjectrequired

Show properties

dataobject[]required

optionsobject

Show properties

limitinteger

min 1 · max 1000 · default: 50

cursorstring

object

sourcestringrequired

Allowed:jam-mcp

credentialsobjectrequired

Show properties

tokenstringrequired

min length 1

optionsobject

Show properties

limitinteger

min 1 · max 100 · default: 25

afterstring

textstring

typestring

Allowed:videoscreenshotsessionReplayrecording

folderstring

authorstring

urlstring

createdAtstring

object

sourcestringrequired

Allowed:plain

credentialsobjectrequired

Show properties

tokenstringrequired

min length 1

optionsobject

Show properties

statestring

default: "all"

Allowed:tododonesnoozedall

limitinteger

min 1 · max 1000

cursorstring

teamIdstring

teamNamestring

object

sourcestringrequired

Allowed:zendesk

credentialsobjectrequired

Show properties

subdomainstringrequired

min length 1

emailstring<email>required

tokenstringrequired

min length 1

optionsobject

Show properties

statestring

default: "all"

Allowed:openpendingholdsolvedclosedall

limitinteger

min 1 · max 1000

cursorstring

Responses

200Import started

okbooleanrequired

sourcestringrequired

jobIdstringrequired

statusstringrequired

countsobject

nextCursorstring

Try it

Server

Custom base URLOverrides the selected server when set.

Parameters

organizationIdpath*

Bodyapplication/json

Request body

Request

curl -X POST "/workspaces/string/support/imports" \
  -H "Content-Type: application/json" \
  -d '{
  "source": "intercom",
  "credentials": {
    "token": "string"
  },
  "options": {
    "teamId": "string",
    "state": "open",
    "limit": 1,
    "cursor": "string",
    "teamName": "string"
  }
}'

const response = await fetch("/workspaces/string/support/imports", {
  method: "POST",
  headers: {
    "Content-Type": "application/json"
  },
  body: "{\n  \"source\": \"intercom\",\n  \"credentials\": {\n    \"token\": \"string\"\n  },\n  \"options\": {\n    \"teamId\": \"string\",\n    \"state\": \"open\",\n    \"limit\": 1,\n    \"cursor\": \"string\",\n    \"teamName\": \"string\"\n  }\n}"
});

import requests

response = requests.post(
    "/workspaces/string/support/imports",
    headers={
        "Content-Type": "application/json"
    },
    data="{\n  \"source\": \"intercom\",\n  \"credentials\": {\n    \"token\": \"string\"\n  },\n  \"options\": {\n    \"teamId\": \"string\",\n    \"state\": \"open\",\n    \"limit\": 1,\n    \"cursor\": \"string\",\n    \"teamName\": \"string\"\n  }\n}",
)

Response

{
  "ok": true,
  "source": "string",
  "jobId": "string",
  "status": "string",
  "counts": {
    "property1": 0,
    "property2": 0
  },
  "nextCursor": "string"
}