Create support autoresponder

POST/workspaces/{organizationId}/support/autoresponders

Authorization

AuthorizationBearer token · headerrequired

Workspace API key (Authorization: Bearer <key>). Issue keys under Settings → Developer or POST /workspaces/{organizationId}/tokens.

Path parameters

organizationIdstringrequired

Request body

application/json

namestringrequired

enabledboolean

triggerstringrequired

Allowed:ticket_createdcustomer_repliedout_of_hours

orderintegerrequired

snippetIdstring

conditionsobject

Responses

201

Autoresponder created

autoresponderobjectrequired

Show properties

idstringrequired

organizationIdstringrequired

namestringrequired

enabledbooleanrequired

triggerstringrequired

Allowed:ticket_createdcustomer_repliedout_of_hours

orderintegerrequired

snippetIdstring | nullrequired

conditionsobjectrequired

createdAtstring<date-time>required

updatedAtstring<date-time>required

Try it

Server

Base URLCustom base URLOverrides the selected server when set.

Authorization

Bearer tokenRemember on this deviceInclude my values in samples

Parameters

organizationIdpath*

Bodyapplication/json

Request body

Request

curl -X POST 'https://pile.nyc/workspaces/string/support/autoresponders' \
  -H 'Authorization: Bearer YOUR_TOKEN' \
  -H 'Accept: application/json' \
  -H 'Content-Type: application/json' \
  -d '{
  "name": "string",
  "enabled": true,
  "trigger": "ticket_created",
  "order": 0,
  "snippetId": "string",
  "conditions": {
    "property1": "string",
    "property2": "string"
  }
}'

const response = await fetch("https://pile.nyc/workspaces/string/support/autoresponders", {
  method: "POST",
  headers: {
    "Authorization": "Bearer YOUR_TOKEN",
    "Accept": "application/json",
    "Content-Type": "application/json"
  },
  body: "{\n  \"name\": \"string\",\n  \"enabled\": true,\n  \"trigger\": \"ticket_created\",\n  \"order\": 0,\n  \"snippetId\": \"string\",\n  \"conditions\": {\n    \"property1\": \"string\",\n    \"property2\": \"string\"\n  }\n}"
});

import requests

response = requests.post(
    "https://pile.nyc/workspaces/string/support/autoresponders",
    headers={
        "Authorization": "Bearer YOUR_TOKEN",
        "Accept": "application/json",
        "Content-Type": "application/json"
    },
    data="{\n  \"name\": \"string\",\n  \"enabled\": true,\n  \"trigger\": \"ticket_created\",\n  \"order\": 0,\n  \"snippetId\": \"string\",\n  \"conditions\": {\n    \"property1\": \"string\",\n    \"property2\": \"string\"\n  }\n}",
)

Response

{
  "autoresponder": {
    "id": "string",
    "organizationId": "string",
    "name": "string",
    "enabled": true,
    "trigger": "ticket_created",
    "order": 0,
    "snippetId": "string",
    "conditions": {
      "property1": "string",
      "property2": "string"
    },
    "createdAt": "2019-08-24T14:15:22Z",
    "updatedAt": "2019-08-24T14:15:22Z"
  }
}