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Activity & search

The unified activity feed, notifications, search, and saved views.

Activity & search

Unified activity feed

GET /workspaces/{org}/activity merges every event source in the workspace into one feed:

  • Issue history (state changes, edits, assignments)
  • Comments on every entity type
  • Support ticket events
  • Agent session activity

Query params: entityType (filter to one kind), limit (bounded). Each item carries kind, entityType, entityId, action, actor, createdAt, and a summary.

Per-issue history alone: GET /workspaces/{org}/issues/{id}/activity.

Notifications

GET /workspaces/{org}/notifications — mentions, assignments, subscriber updates. Unread count at …/notifications/unread-count.

GET /workspaces/{org}/search?q=... (MCP: search) — full-text across issues, documents, tickets, customers, deals, sessions. One call instead of listing each type.

Saved views

GET/POST /workspaces/{org}/saved-views — named filter sets (by entity, state, assignee, label) that humans pin in the app sidebar and agents can read for “show me what’s in my queue” queries. Favorite/unfavorite via …/saved-views/{id}/favorite.

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